Contact & Support
We aim to respond to all enquiries within 2 business days.
Privacy & Data
hello@builtbezel.comSubject access requests, erasure requests, data protection queries.
Response Times
General support: within 2 business days
Disputes: initial response within 1 business day; resolution within 14 business days
Data requests (SAR, erasure): within 1 calendar month as required by UK GDPR
Accessibility: acknowledgement within 2 business days; resolution within 14 days
Quick Links
For urgent issues — if you believe you have received a stolen or counterfeit watch, or suspect fraud, email hello@builtbezel.com immediately and do not confirm receipt in your account.